Returns & Exchanges
At Haustile, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for most unused and original-condition items. Please note that certain custom or final sale products may be ineligible for return.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return and receive authorization.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of authorization.
Receive Your Refund
Once our warehouse inspects and approves your return, a refund will be issued to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing