Frequently Asked Questions
Everything you need to know about shopping with Haustile
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return or exchange.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's progress in real-time.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary by location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure shopping experience.
How do I ensure I'm choosing the right size or product?
Each product page includes a detailed size guide and specification list. If you are still unsure, our customer service team is happy to provide personalized recommendations.